We're confident that you and your pet will love our paw cleaner, but if for any reason you're not satisfied, we offer a 30-day money-back guarantee. Just contact our friendly customer service team, and they'll be happy to assist you.

To start a return, please contact our customer service team at hello@bunchi.com. We'll guide you through the process!

If you've used your Bunchi Pet Paw Cleaner and you're not satisfied with its performance, you can still return it within the 30-day window. However, we kindly ask that you clean the product before sending it back.

If your Bunchi Pet Paw Cleaner arrives damaged or leaking, please contact our customer service team immediately at hello@bunchi.co We'll need a photo of the damaged product and packaging to process a replacement. Once confirmed, we'll send you a new Bunchi Pet Paw Cleaner at no extra cost and provide instructions for disposing of the damaged one safely. Your satisfaction is our top priority, and we apologize for any inconvenience this may cause.